 | Self Service Virtualization – Exploring the concept of virtualization in ATMs, its use and the path to cloud services |
| The need for efficiency, cost savings, effective management and enhanced security in the industries that have implemented virtualization are all issues shared by the financial services industry. To reduce technology costs while continuing to provide a high level of service and availability to ...
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| The value of credit risk management |
| As banks around the world invest heavily to meet new risk regulations, some have recognised a major opportunity to achieve significant business benefits as well. They see a chance to put into place smarter ways to manage risk–data architectures and operational enhancements with the potential for ...
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| From social media to Social CRM: What customers want |
| Getting closer to customers is a top priority for CEOs. Today’s businesses are fervently building social media programs to do just this. To successfully exploit the potential of social media, companies need to design experiences that deliver tangible value in return for customers’ time, attention ...
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| From Stretched to Strengthened: Insights from the Global Chief Marketing Officer Study |
| Banks having recently experienced unprecedented growth, are now
responding to significant market shifts and revenue and asset
declines. Despite the traditional view of banking being a staid and
conservative industry, its CMOs are facing market-changing issues
at rates equal to or greater that ...
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| Must-Have Metrics for Enterprise Information Capture and Management |
| Most organisations have developed key performance indicators and metrics to help monitor and manage various aspects of their business. But too often, companies fail to track the most useful metrics on the health and operational efficiency of their business. Download this Kofax whitepaper to read ...
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